Just wanted to share this (maybe you can pass this on to your supervisor):
Part of why I like working with Furniture Concepts so much is because of you. You are great at your job! I am always impressed with your ability to respond to my emails so promptly and the upbeat manner in which you do comes across and is appreciated. Thanks Katie!"
B.M. YMCA Camp Miller
Thanks for the Great Review!
"Please know how grateful we are here at CAMP-of-the-WOODS for all your company has provided us over this last year! During the construction of two large new buildings at the center of our Camp in the winter of 2012, we had to spend the Fall season 2011-Spring 2012 ordering all the furniture to fill the buildings. One building is a ten unit, two-bedroom family accommodation and the other is an eight unit one bedroom couples accommodation. First and foremost, I want to personally thank Ms. Katie Krizek for all her hard work and dedication toward this project! Her prompt and efficient work ethic supersedes any other sales representative that I have ever worked with; not to mention, her very considerate and optimistic attitude brought great pleasure in working with her! We all appreciate your whole team’s efforts in going above and beyond before releasing your new furniture line in order to ensure good customer relations with us. It has been greatly appreciated!
Upon receipt of the furniture, your delivery team was great to work with! They were very thorough in making sure that every item was accounted for and properly assembled and placed. The buildings look great!! We accommodate close to 10,000 people from guests to staff every summer season. Our guests were ecstatic over our new buildings! They were sold out last summer for almost every week (10 Week summer season) and they are selling out real quick for this upcoming Summer 2013 season! We also use these buildings during the year for our LIFT Discipleship program for 30 College age students that come here for the Fall and Spring semesters. The furniture itself is beautiful and matches very well with our Adirondack, rustic but resort-like environment. It is very durable and has held up great over this first year and we expect it to uphold very well in the years to come! Please see the following pictures for a visual of what our rooms look like. After spending a good portion of last year working alongside Katie and your whole company I am very quick in referring anyone I bump into looking for furniture items to your services. Through my experience, your organization, as a whole, operates in nothing less than excellence and I look forward to working with you all in the future as we continue to build up our ministry here at CAMP-of-the-WOODS!
Thank you! We wish you all a very Merry Christmas!again for your help."
Thanks from Daycare.
" Thank YOU!! Looks great and the kiddies in the daycare are very excited! Thanks for all your help this winter, we'll be chatting soon I'm sure. You're a pleasure to work with!."
Camp Jorn YMCA
Sturdy and Beautiful!
"We LOVE the furniture. Everyone is complimenting us on it. It looks beautiful in our new buildings and is so sturdy.”
Bearskin Meadow Camp
"Furniture for our bungalows needed to be not only stylish and low maintenance but durable as well. The wonderful people at Furniture Concepts took the time and extra effort to match the furnishings with the people who will be using them."
Prizer Point Marina & Resort
Takes a Beating!
"Our rental cottages never looked so good! The sturdy sofa and childproof material are taking a beating and holding up great. Our guests are very pleased with the updated look in the cottages as well. Money well spent. We will definitely be back for more!"
Assistant General Manager. Cherrystone Resort
First and only stop for our camp's heavy, duty furniture needs!
"Thank you so much! We very much love the products we purchase from your company and the customer service is outstanding! The things we purchased three summers ago still look new and have held up impeccably especially given our rough and rustic terrain (we are at 6000 feet in the Sequoia National Monument in California - our furniture takes a tough beating every summer and still looks great). Thank you so much for being so responsive and hiring wonderful people like Katie Krizek. Furniture Concepts is my first and only stop for our camp's heavy, duty furniture needs! "
Diabetic Youth Foundation
Handles Challenges Well!
"I want to commend you for the excellent way your company handles challenges and customers. I look forward to buying from you again because of the great personnel and the quality of your product.”
School Districts Finding Help With Furniture Concepts
"Of all the companies we have gathered quotes from, you were the friendliest and most helpful. You were very up front about the product details and gave very good advice regarding comparing products between companies. We look forward to working with you in the future."
Rockwood School District
Interview Room for Children's Home
"Our order for the Natchez Children’s Home Services has arrived safely and we love the two stuffed chairs for our interview room! Very comfortable and they “match” the room well. It is always a pleasure doing business with you..”
Natchez Children’s Home Services
DETAILS. FOLLOW-UP. UNDERSTANDING TIMELINESS:ALL MET WITH PROFESSIONALISM!
"I am extremely happy with the detailed way in which you check our orders
and make sure everything is correct. The follow-up on order status and
delivery is excellent. I think this is why, over time, I have begun to use
Furniture Concepts as my main vendor for all my new residential openings
because timeliness is very crucial for us on these projects."
Facility Design Coordinator. Young Adult Institute
Some of Sharon's Satisfied Customers!
Staff Loves Incontinence Seating
"I wanted to let you know that our staff really likes the Eastman sofas we recently got in. They love the incontinence panel underneath the cushions. I’ve been asked to order some more of these sofas, to keep on hand at the facility for when living areas need them in the future ."
Department of Human Services | Office of Developmental Programs
"Easy & Experienced Customer Service Reps"!
" Thank you! Love the new chairs!! They are perfect :) and working with your company is always easy. I’m sure I’ll be calling in the future "
"Katie I got my order yesterday and I love it! I trusted you and you came thru. Thanks much a happy customer!."
Parksite Assisted Care for Seniors
Experience With Adults with Disabilities!
"I started buying recliners and rocking chairs for consumers who were severely disabled and often had behavioral issues. Not only were they able to relax and calm down in this furniture, but it was also beautiful, had the ability to be cleaned, and was very durable. In addition to providing great furniture, Furniture Concepts provides great customer service which will cause me to be a repeat customer over and over."
V.R. Adult Activities Services Manager. Cuyahoga County Bd. Of MR/DD
Easy Clean Upholstery!
" The client that received the couch loves it. It is definitely helping with clean ups/etc. I am glad we went with the most water resistant option we had.”
Cornerstone Associates, LLC
"Thank you for your consistent quality services and product line. Over the years we have used your product line to furnish all twelve of our Supported Living Homes serving individuals with developmental disabilities. We have been extremely pleased with the quality, durability and appearance of the furniture we have purchased. Your staff have always been very helpful in providing advice and ensuring that we obtain the best value in pricing and delivery. It has been a pleasure to work with Furniture Concepts over the years and we look forward to many more years of working with you."
Director, Residential Resources. Ardmore, Inc.
Great First Experience!
"I am a new customer with Furniture Concepts and did a small order of two mattresses to evaluate your product for future purchases. Allison Schaffer was an excellent sales representative, treating my small order with interest and prompt responses. I will use your company again, largely because of Allison’s professionalism and assistance."
Great Help for Non-Profit Organization!
"As a national non-profit organization we are always challenged by funding constraints, so it is extremely important that we not only obtain good prices on the merchandise we buy, but that the product is of excellent quality. More so, it is important that the salesperson understand the nature of the work that we do and try to help us meet the needs of the clients in terms of the right product for the right setting. Furniture Concepts has exceeded expectations in all areas."
Vice President. WestCare Florida
"Confidence in Your Company"!
"We have always been very satisfied with the furnishings and service provided by Furniture Concepts – and with Tony’s knowledgeable assistance in developing our orders – and our confidence in your company is unchanged as we go forward. Thanks again for your help."
"Staff is extremely knowledgeable and very, very helpful throughout this whole process. It is a pleasure doing business with your company...Furniture is great too!!."
" Your prompt attention and professionalism were truly appreciated in the acquisition of our bunk room furniture for our new Public Safety Facility. The quality and durability of the furnishings will be appreciated for many years to come."
Ashburnham Fire Department
Great Customer Service!: Emergency Rescue Squad
"A quick note to let you know we were very pleased with the customer service Allison has provided our organization. We have recently placed 2 separate orders for furniture for our headquarters. This was all handled quite professionally by the staff at Furniture Concepts".
R.F. Emergency Rescue Squad